PayByPhone is on the up in Newcastle
Following a highly successful 18 month trial, Verrus UK Ltd has recently been awarded a three year contract to continue with its PayByPhone service with Newcastle City Council.
The PayByPhone system has proved extremely popular since it was introduced in November 2007. Over 15,000 people have signed up to use the service in the city since its launch and around 6,000 transactions are now made using this system each month.
As part of a relaunch of the service, a new local 0191 telephone number has been introduced together with new colourful signage and posters incorporating Verrus’ new PayByPhone branding. Motorists can currently use the system to pay for parking at five of the largest multi-storey car parks in the city centre at Dean Street, Eldon Garden, Eldon Square, Grainger Town and Quayside. It is anticipated that the scheme will be extended to other city parking areas next year.
Councillor Anita Lower said: “These latest initiatives make the system even more attractive to users and I look forward to more people signing up for the service in the run-up to Christmas, when our car parks become busier.”
Neil Cuthbert, the council’s Head of Parking Services said: “I have been delighted with the way that motorists in Newcastle have taken to this initiative. Our customers have welcomed the choice of another way to pay for their parking and seen the benefits of staying later than intended without the fear of getting a parking ticket. Receiving a text reminder when their session is due to expire so they can top-up their parking without returning to the car is proving very popular.”