Here at PayByPhone, we've been made aware that a number of websites have been registered which may be attempting to impersonate the PayByPhone website.


Luckily, we have a great security team who picks up on activities like these quickly, and we have existing controls in place to protect you and keep your data safe. We're in the process of shutting these fraudulent sites down, but we wanted to use this opportunity to remind us all to be vigilant.

As a reminder, PayByPhone will never ask you for any personal information unprompted.

  • Always carefully check the spelling of websites to ensure you’re going to the legitimate site.​
  • Do not click on links for password resets if you have not initiated a reset yourself, and never share links or codes for password resets with anyone.
  • Don't disclose information over phone, text, email, or other means to agents purporting to be PayByPhone when you didn't initiate the request.
  • Always keep your devices and apps up to date.

If you have any questions or want to report suspicious activity, reach out to us at support@paybyphone.co.uk - we’re available 24/7.