Southampton City Council launches PayByPhone’s cashless parking payment system

30 October 2020 – Southampton City Council is partnering with PayByPhone, the global leader in mobile parking payments, to offer drivers cashless parking in its almost 7000 on- and off-street parking spaces across 130 locations. This service is available from 30 October 2020, when drivers can pay for their parking safely and securely using their mobile devices.

Adam Dolphin, Sales Director for PayByPhone UK, says, “We are delighted to welcome Southampton City Council to the growing number of councils launching our cashless parking system this year. With one in 10 adults in the UK now choosing to lead a largely cashless life, and seven in 10 using contactless payments[i], the shift away from using notes and coins, particularly during this pandemic, is not only the smart choice, but also one that should be relatively easy for most.”

Residents and visitors to the city can pay for their parking either using the PayByPhone app, which is quick and easy to download, or by calling the PayByPhone automated payment service line. The telephone number is conveniently displayed on signs in the car parks or on street signage. 

PayByPhone’s Extend-From-Anywhere feature allows users to extend their parking sessions remotely, in accordance with the car parks’ terms and conditions. This means drivers don’t have to worry about rushing back to their cars to extend their parking session, or to risk parking fines. This feature is now also available to users with an Apple Watch using watchOS 4, allowing parking to be extended directly from the watch. 

Users can also use PayByPhone’s Maps and the Nearby Parking features. 
The Maps feature allows drivers to locate parking before they leave for their destination and pin their vehicle location onto the map once they have parked. The Nearby Parking feature instantly provides drivers with the closest PayByPhone parking location number once parked.

“People must feel comfortable when they venture out, and part of that level of security can be in the form of cashless parking payments. Why would anyone want to handle cash and touch the same machines as other people when they have their own personal solution in their pocket – their phone,” Dolphin concludes.

Councillor Steve Leggett, Cabinet Member for Green City and Place at Southampton City Council, said: “Following feedback from residents and visitors to Southampton, we are now welcoming PayByPhone to our city Pay and Display car parks and on-street Pay and Display bays. This will provide a further option, alongside the contactless card readers, to assist resident and visitors that aren’t carrying cash.”

When using phones to pay via contactless or via apps, it’s important to clean the device with alcohol-based wipes regularly. Phones can pick up germs from surfaces on which they are placed, potentially then transferring them to hands or faces. 



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