PayByPhone points Wigan Council to the best way to pay for parking

Council becomes the first outside London to enable motorists to pay at local shops as well as by mobile phone

Wigan Council is the latest local authority to launch the PayByPhone parking service, which is now available in 12 busy car parks and three on-street parking locations in Wigan town centre. 

The service is available alongside pay and display equipment in the Council’s own car parks, allowing motorists to pay by phone using a range of easy and convenient methods; in Library Street, Millgate and Hewlett Street, where the pay and display equipment has been removed, customers can pay by phone, or, if they prefer to pay with cash, they can do so through local PayPoint retailers. Either way, there is no more searching for the right change to put in the payment machines.
Wigan Council is the first local authority outside London to offer PayByPhone cash payments.   They are already available in the London Boroughs of Barnet and Islington, where thousands of payments have been made in PayPoint stores.

The payments are easily processed by the retailer through their PayPoint terminal and customers are provided with a receipt as proof of payment.  Customers do not need to display the receipt in their car as the payment is automatically sent to the local enforcement team’s handheld devices – just like all other PayByPhone parking payments. 

“We chose PaybyPhone because we wanted the flexibility to remove pay and display equipment in some areas while making sure that customers can still pay in cash for their parking.  The PayByPhone mobile phone and cash payment services help us to run our parking services in the most cost-effective way and give customers a great service with more choice.”  says Councillor Chris Ready, Wigan Council’s cabinet lead for customer services.

Part of the PayPoint group of companies, PayByPhone is the UK’s leading phone parking specialist, offering the widest and most innovative range of phone parking payments, including NFC parking, QR codes, smartphone apps and cash payments at local shops.  It works with local authority and parking operators from all over the UK and has more than four million registered users of the service worldwide.  

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