Discover PayByPhone Protect
You can now easily add PayByPhone Protect to your parking session, protecting your valuables without any excess (only available on iOS).
You can now add protection when you pay for parking via the PayByPhone app, thanks to our trusted partner, Chubb. As an internationally renowned insurance company, we protect your personal belongings and windows against theft and damage during your parking.
Learn more about Chubb
Days out
Holidays
All Night
Business
The advantage of our protection
Protection of contents and vehicle damage
Your personal belongings and broken side and rear window glass are covered up to £2,000 per claim. Learn more
No excess
There is no excess to pay when reporting your claim.
Adding protection in 2 clicks
You can add this protection at the same time as you pay for your parking via the PayByPhone app. Learn more
Accessible protection
The cost of protection is based on the duration of your parking.
Simple to report
You can report your claim in just a few steps, directly on the Chubb online portal.
PayByPhone Protect
Your car is precious, but so is what’s inside!
When you leave valuable objects in the boot of your car, the glove box or simply in the passenger seat: don't panic, you are protected!
When you leave valuable objects in the boot of your car, the glove box or simply in the passenger seat: don't panic, you are protected!
What is covered
Theft of your personal belongings- Repair or replacement of broken side and rear windows
- Up to £2,000 per claim
- No excess
What is not covered
Car equipment and accessories*- Objects that do not belong to you or your passenger(s)
- Pets
- Objects placed on luggage racks or in roof boxes
- Any other damage to the car body other than repair or replacement of broken side and rear windows.
* Such as (but not limited to) exterior mirrors, entertainment systems, navigation systems, roof bars, catalytic converters, wheels and hubcaps, on-board cameras...
Purchasing PayByPhone Protect could not be simpler!
At the same time as you pay for your parking via the PayByPhone app.
Step 1
Add protection to your parking session
On the summary screen, you can add protection by activating the option.The amount of protection will change depending on the duration chosen. The protection premium covers the nearest 15-minute interval (rounded up to the nearest quarter hour) including your parking time.
NB: The maximum parking time to benefit from protection for your car is 48 hours.
NB: The maximum parking time to benefit from protection for your car is 48 hours.
Step 2
Confirm & Add Protection
Your email address will be requested so that we can send you the associated protection documents.
Step 3
Pay & Park
And There you go ! You are protected for the entire duration of your parking!
Your current parking session will show that you are protected. You will immediately receive a confirmation email with all the documents relating to your protection.
Your current parking session will show that you are protected. You will immediately receive a confirmation email with all the documents relating to your protection.
Step 4
Extend your session.
You will receive a new email with the parking end time and updated protection amount. At the end of your parking session, you will be debited with the protection premium and your parking fee (separately) corresponding to the final end time.
Please note: When you extend your parking, the insurance is automatically extended and cannot be cancelled.
Questions?
Visit our Help Centre. Don’t wait any longer, ensure the security of what matters most to you today!
Scan this QR Code to download the PayByPhone app on your mobile.
