Manchester City Council and PayByPhone join forces to launch cashless parking

PayByPhone tops the premier league

Manchester City Council and PayByPhone join forces to launch cashless parking

Welwyn Garden City, 24 November 2011: A new PayByPhone cashless parking service has been launched across 200 parking locations in Manchester city centre.  In a city famed for its prestigious footballing history and home to one of the UK’s largest and busiest shopping centres, PayByPhone is set to give thousands of residents and visitors more choice and convenience when paying for their parking. 

PayByPhone’s cashless product has given Manchester City Council the opportunity to provide cost-effective ways of managing their parking services, with the ability to reduce operational costs, whilst maintaining excellent customer service standards.  Giving customers the option to pay by phone rather than having to find the right change for a pay and display machine offers greater convenience.

PayByPhone is now widely recognised for its innovative and robust phone payment solutions which have led to the company recently winning 13 Local Authority parking contracts in rapid succession.Within a couple of days of launching in Manchester, hundreds of customers had signed up and used the phone payments service.  The number is continuing to rise every day as the peak Christmas retail period approaches and more visitors come to the city.

To help launch the service a PayByPhone merchandiser has been in the city centre, handing out leaflets and talking to customers to raise awareness and help them to register and pay for the service.  The response from these customers has been very positive and lots of customers look forward to using this new and convenient way to pay for their parking.

“We decided to launch PayByPhone to help make parking easier and more flexible for people visiting the city centre. This will allow them to stay longer than planned if their meeting goes on or if they want to do more shopping in Manchester's famous Christmas markets,” says Councillor Nigel Murphy, Manchester City Council’s executive member for the environment.   

Robin Bevan, Commercial CEO at PayByPhone, comments: “We are delighted to be adding Manchester, the UK’s second largest city, to our fast growing list of Local Authority clients. More and more people are turning to their mobile phones to buy goods and services – parking is a really good example of where phone payment can deliver convenience to the motorist and efficiency savings to the Local Authority.”

Following recent launches in South Ayrshire, Kettering, South Gloucestershire and Swindon, Manchester City Council is the latest in a long line of local authorities to choose PayByPhone for cashless parking.  With another seven local authorities lined up to offer the service over the next two months, PayByPhone is fast becoming the Local Authority’s first choice cashless parking provider.


Katie Buckett / Karla Winch
020 7592 1200

About PayByPhone
PayByPhone is a leading international provider of services to parking authorities allowing consumers to use their mobile phones to pay for their parking by credit or debit card. It has contracts in the UK, France, Canada and the USA.  PayByPhone is part of the PayPoint Group of companies

About PayPoint 
PayPoint is a leading international provider of convenient payments and value added services to major consumer service organisations in the utility, housing, water, telecoms, media, financial services, transport, retail, e-commerce, gaming and public sectors.PayPoint delivers payments and services through a uniquely strong combination of local shops, internet and mobile distribution channels and handles over £11 billion from over 600 million transactions annually for more than 5,000 clients and merchants.

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