PayByPhone appoints first Chief Operating Officer

HATFIELD, HERTFORDSHIRE – 18 December 2024 – PayByPhone, the global leader in mobile parking payments, announces the appointment of Anthony Cashel as Chief Operating Officer, a newly created role, effective 1 January 2025.

The move comes as the company separates its commercial and operational functions. In line with this, Cashel’s new role sees him responsible globally for marketing, implementations, technical operations, client and customer support, and partnerships.

Jonny Combe, PayByPhone Chief Executive Officer, says, “At PayByPhone, we are dedicated to simplifying our users’ journeys. Part of that dedication means we must be a nimble organisation, continuously taking stock and self-assessing. Creating a Chief Operating Officer role fully underpins our restructure as we separate commercial and operational functions. Anthony's deep understanding of the commercial side of our business, coupled with his strengths in partnerships and process optimisation make him ideally suited for the role. I am already looking forward to seeing the positive impact he and the teams reporting into him will achieve.”

Cashel adds, “I am delighted to be taking on this newly created role and am already looking at how we can optimise our operational excellence, enhance our processes and build new partnerships so that we can be future-fit as we continue to grow.”

Cashel, who has been Chief Client Officer since 2022, will continue to sit on the PayByPhone management board and report to Combe.

The commercial business, led by PayByPhone’s three regional managing directors, including the UK Managing Director Adam Dolphin, will be headed up by Combe.

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