Our People
Our people at PayByPhone
We are pioneers and leaders. We are curious and helpful. We stand out from the crowd. Our people are our biggest assets and the cornerstone of our business. We celebrate the individuality of each team member, proactively working with them to build on their strengths. We actively focus on coming together as one. Each of us has a voice that we listen to respectfully. We embrace collaborative conversations to bring our ideas to life, whether that is between team members, or with our CEO.
We take our people’s decision to work with us seriously. We seek the best and brightest talent from industry, and we work with schools, colleges and universities to discover untapped potential. From the first moment, we give them the best possible career experience. We take care of them and invest in them. From comprehensive and considered on-boarding – including buddies to guide new starters and settling-in goals - to supporting individual growth with our Aspiring Leaders programme, and our more relaxed Lunch and Learn sessions, their happiness is paramount to us.
Our performance management process – Career Compass – ditches the old-fashioned and sluggish retrospective annual review and keeps our people on the fast track.Real-time, values-based, proactive approaches, such as our yearly Milestones meeting and the more regular Way Points meetings, maintain our people’s focus on driving their careers. And the more they learn and progress, the faster we take our business to the next level.
We live and breathe our values and we know that together we can achieve everything we set out to.
We're considerate
We don’t want new recruits sweating the small stuff, so we buddy them up with someone who can show them the ropes. They spend time with the team to get to know them and agree settling-in goals to guide them through those daunting first few weeks.
We're one team
The talent of each person is only outweighed by the strength of our team. We know we must do more than work well together; we must achieve excellence. We embrace Strength Deployment Inventory (SDI), a behavioural profiling tool that allows us all to understand ourselves and our team members, and the motives that drive our behaviours, better.
We're collaborative leaders
Our people’s growth is our growth. Whether that is through our Aspiring Leaders programme, our regular Sales Summit, our informal Lunch and Learn sessions or being mentored by one of our Leadership team. We drive our people to achieve more individually so we can accomplish great things together.
We're social
We are not all work. We love to socialise. A team night in, a team night out, a summer BBQ, a welcome lunch or a goodbye dinner. We welcome opportunities to get together and relax, unwind and laugh.
Our Planet
We’ve firmly placed environmental consciousness at the core of our business decision-making. Our award-winning initiatives, ourCarbon Neutral status and our cashless ethos, all contribute to helping not only PayByPhone, but also our clients, to “go green” in our interconnected world.
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Your Community
We take our role in your community to heart. We know in every street, lane, market square or car park, we are part of the fabric of your community. We work hard every day to live up to that responsibility by actively supporting the areas in which our services are available.
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Your Experience
Our user-first ethos is at the core of our technology, delivered inn a way to make everything as simple as possible. Let’s face it, we know you have much better things to do than to worry about parking, so we get rid of the hassle for you.
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